Your next career opportunity

At Independent Electric a Sonepar Company, successful Associates drive and promote our mindset of Adapt, Dare and Learn. We are focused on building customer centric strategies, inspiring, empowering and developing our associates who adapt to change and drive and deliver results.

JOB PURPOSE:

DUTIES AND RESPONSIBILITIES

KEY RESPONSIBILITIES:

• Fulfills the customer’s needs for materials in a timely manner.
• Provides a positive customer experience by greeting customers on the sales floor.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette.
• Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility.
• Recommends additional products related to customer needs.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
• Resolves customer order problems and complaints promptly.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Writes and pulls customer’s orders.
• Ability to work in warehouse environments.

SUPERVISORY RESPONSIBILITIES

JOB REQUIREMENTS

EDUCATION:

High school diploma or General Education Degree (GED), one to two years desired from a two-year college; and one to two years related experience and/or training; or equivalent combination of education and experience.

LEVEL OF EXPERIENCE NEEDED: Entry-Level

PROFESSIONAL EXPERIENCE:

• 3+ years in a customer service-based role.

SKILLS AND COMPETENCIES:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and metric scales.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess in depth knowledge of IES computer systems.
• Must be a team player and abide by IES’s strong core values and beliefs.

LICENSES AND PROFESSIONAL CERTIFICATIONS:

• N/A

TRAVEL REQUIRED: 0%

PHYSICAL REQUIREMENTS:

ENVIRONMENT

WORK LOCATION: Onsite

PHYSICAL ENVIRONMENT:

This position works in a normal office environment as well as a warehouse environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. while working in the office. The noise level in the warehouse environment is usually moderate and temperature can change based on the season. This position may require infrequent travel to customer sites.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Why work for Independent Electric?

At Independent Electric we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? Our people. No matter where they work or who they are, we trust in their individual skills and qualities and give them everything they need to reach their full potential.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long term and Short term disability, Life Insurance and a Definitive Career Path.

About Independent Electric

Independent Electric opened in 1976 with ten employees to serve electrical contractors working in the high-tech aerospace industry. Today, Independent Electric operates 16 electrical supply branches in the Northern California area, San Francisco Bay area, Central Valley, Central Coast and 7 locations throughout Arizona. Independent Electric focuses on traditional electrical supply with dedicated specialists in lighting, switchgear, wire management, tool & safety, renewable energy and enhance logistics solutions to meet specific customer needs. Employing more than 550 people and managing over 1 million square feet of warehouse space, Independent Electric is one of the strongest electrical distributors in the markets we serve.

In August 2011, Independent Electric was acquired by Sonepar USA consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.

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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.