Job description

Scope of role

The Credit Analyst will be responsible for the timely collection of receivables and credit analysis relating to a defined portfolio of customers. This Credit & Collections Department role is in a very fast-paced, goal-oriented environment, within a Finance Shared Services team based in Milwaukee.

The Credit Analyst will assist the team with delinquency reduction and loss mitigation, while at the same time promoting sales.

This is an exciting opportunity for a hands-on, self-starter who thrives in a team environment and has the drive to deliver exceptional result and customer service.

Key Responsibilities

• Accountable for maximizing collections and reducing delinquency for an assigned accounts receivable portfolio.
• Contacting customers with both past due and current balances via all available means to collect delinquent receivables and resolve pending disputes in a timely and consistent fashion.
• Reviewing orders on credit hold and determining the appropriate course of action.
• Conducting credit reviews as appropriate, using all available tools and information.
• Maintaining excellent notes and records of all collection efforts.
• Addressing 'unapplied cash' and deductions made by customers within their payments that relate to short shipments, pricing discrepancies and similar.
• Communicating clearly and concisely with internal and external customers and building strong working relationships.
• Embracing putting the customer first, continuous improvement and a culture of winning.
• Following all credit & collections policies & procedures.
• Performing other duties as assigned.

Professional Experience/ Qualifications

• 2-5 years of business to business collection experience.
• Strong Microsoft Office Suite skills.
• Familiarity with Dun & Bradstreet credit reports.
• Previous experience using SAP, Oracle, or an equivalent ERP system is desired, but not required.
• Associates Degree in Business or Accounting desirable
• Excellent verbal and written communication skills with an ability to communicate information clearly and concisely.
• Knowledge of billing and collection procedures.
• Ability to prioritize time and manage several tasks simultaneously.
• Analytical and action-oriented problem solver with attention to detail skills.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Milwaukee, WI 53203: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Milwaukee, WI 53203

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