Job description

It is the responsibility of the Credit & Collection Analyst to keep records of all credit & collection activities for an assigned portfolio of accounts effecting timely payment and minimizing the risk of customer disputes.The Credit & Collection Analyst is also responsible for assessing the credit risk and viability of potential and existing customers as well as establishes their current credit limit.

JOB DUTIES:

• Collections
• Maintain status of all collection calls and follow-up requests on aged Accounts Receivable Trial Balance
• Contact overdue accounts and estimate payment commitment for past due invoices and chargebacks
• Work with Customer Service/Order Entry to resolve customer deduction issues
• Credit Review
• Analyze and assess the creditworthiness of customers using external credit risk management tools/reports. Review new and existing customers for credit limit determination/modification.
• Call trade and bank references for credit information release. Review credits reports.
• Set up credit file for new customer or modify existing customer file
• Enter credit limit in system and log change in notes in consultation with Credit & Collections Manager
• Review Accounts Receivable aging for assigned portfolio as it relates to bad debt analysis for quarterly reporting to CFO in consultation with Credit & Collections Manager.
• Run statements the first of every month for specific customers as requested
• Access customer website portals to retrieve payment remittance advices and to invoice shipped purchase orders when required
• Coordinate with team members to resolve all credit issues and manage large amounts of data on invoices maintaining knowledge on all variances to ensure prevention in reoccurrence while maintaining relationships with all internal and external customers
• Reconcile all unapplied cash accounts
• Analyze credit & collection processes to recommend improvements

Education/Experience:

• Minimum HS diploma or equivalent required; Some college experience preferred
• 2 + years of collections experience in a B2B settingrequired - Manufacturing setting preferred

Required Competencies:

• Strong organizational, problem-solving, negotiation, and analytical skills
• Strong interpersonal communication skills (verbal and written)
• Proficient in Microsoft Excel and Word
• Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with focused attention to detail
• Able to make recommendations to improve and streamline processes to make more efficient
• A positive, enthusiastic, can do attitude

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Westwood, MA 02090: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounts receivable: 2 years (Required)

Work Location: Hybrid remote in Westwood, MA 02090

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