Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will put our customers at the heart of our business. By building strong relationships with every customer, big or small, you will help Mondelēz International become the supplier of choice and ensure we become our customer’s indispensable partner to unleash snacking growth.

How you will contribute

The Customer Business Lead (CBL) will drive Mondelēz International selling efforts on [customer name] business. Through the implementation of the Mondelēz International business strategy on assigned business(es) the CBL will develop strategies to grow [category, franchise etc.] through the use of customer specific sales/marketing programs and coordinate cross functional teams to execute the customer business strategy.

Primary Responsibilities/Accountabilities:

• Build Mondelēz International businesses with the customer as measured by share gains, joint value creation, volume targets, special programs, and new item introductions.

• Coordinate and leverage Mondelēz International brand equities, account activities and cross-functional resources.

• Cultivate strong customer partnership through the joint business planning process.

• Continually analyze all aspects of the business for display, merchandising, pricing and assortment opportunities and develop strategies to capitalize on those areas of opportunity.

• Support cross-functional business planning in category management, supply chain efficiency, technology, local marketing.

• Develop tracks, analyze, evaluate and develop business plans based on Business Unit, customer strategies/initiatives and external factors.

• Understand and utilize insight information applications, both internal and external (competition), to build total customer profits.

• Tailor programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations.

• Serve as primary interface with Mondelēz International HQ Sales organization for assigned categories.

• Provide a single point of accountability to the customer for all Mondelēz International activities in categories assigned.

• Provide updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business-related activities.

• Communicate and influence implementation of business plans to enable superior execution across key team members.

• Drive efficient and effective trade programs to deliver best ROI and within budget.

• Administer volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results.

• Interface with key customer contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented.

• Lead and/or assist with category reviews and customer visits, including annual reviews.

• Leverage Mondelēz International supply chain to meet the needs of the Customer.

• [If applicable] Lead and manage a team of Customer Category Manager(s).

Qualifications:

• Bachelor’s Degree Required, MBA preferred.

• Minimum of 10 years of total sales/ BU/HQ planning and customer insights experience, with preference to individuals with consumer packaged goods experience.

• Extensive knowledge of industry, category and/or Mondelēz International portfolio specific to category.

Competencies:

Financial skills:

• Strong financial acumen – understanding of profit and revenue drivers and analysis.

• Proficiency in deploying trade.

Analytics:

• Strategic Thinking and Planning

• Strong decision-making ability

• Drive for Results

• Information Management

• Strong negotiation skills/problem solving ability

• Proficient in Microsoft Office programs

Other:

• Ability to establish and maintain effective relationships with Customer, gain trust and respect.

• Outstanding management skills.

• Superior interpersonal skills (verbal, non-verbal).

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

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