Job description
General information
All posting locations: Cincinnati, Ohio, United States of America
Job Function: 01 - Sales
Date Published: 06-Apr-2023
Ref #: R-68515
Base Salary Range: $72,400.00 - $90,500.00
Target Total Cash Range: $86,880.00 - $108,600.00
Target Total Cash: Target total cash represents this role's annualized cash earning potential at target (base salary + target bonus). Target total cash is contingent on targeted company performance achievement and individual attainment of performance goals. Therefore, target total cash is not guaranteed earnings.
Compensation Disclaimer: The compensation offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
Description & Requirements
The Customer Sales Analyst is an internal sales position that provides business insights and volume growing recommendations through category research to the Kroger Customer Business Teams. The CSA ensures that customer- consumer- and internal information are used to build knowledge and insights that can be used to improve overall performance and results. Under the direction of the team and planning organization- the CSA identifies and addresses new and existing business opportunities across all Kraft Heinz categories and business teams supporting Kroger.
This position backs the application of category management to business issues- identifying business opportunities and providing an assessment of the sales controllable- including promotion- pricing- and assortment. The position also coordinates information-training activities- steers data for sales planning- and continually works to improve sales category management value to the team. The CSA is knowledgeable- skilled in manipulating data from a variety of sources- and can complete grocery industry category management standards.
Essential Functions & Responsibilities:
- Area professional in the study of syndicated data (I2A: IRi & Numerator) and household panel data (Stratum) steering key insights and business recommendations on the key sales controllable of distribution and assortment- merchandising pricing- and promotion.
- Ensures that the customer- consumer- and category insights are delivered successfully.
- Conducts annual category reviews and periodic assessments.
- Pulls relevant information to build effective selling stories.
- Develops impactful customer specific selling stories that reflect key category business building initiatives.
- Ad-Hoc Reporting & Analysis- T2T Decks
Data & Analytics Support:
- Part of the Data & Analytic team – support Sr Manager of D&A on key initiatives as part of Kroger D&N Strategic Vision
- High focus on I2A – both driving usage and adoption with the Kroger team
- Become an I2A expert to: drive both thought leadership internally (with I2A team) and identify ways to leverage I2A effectively on a daily basis with internal routines/rituals and with the customer
Retail & Divisional Support:
- Perfect Store Merch Tracker Update
- 3Ps Updates Display Tracker
- Shipper/Mod Tracking – support and monitor updates from CSMs/CSLs and CDMs
- Power Window & Tent Pole Post Analysis
- Working closely with Customer Division Managers to support data needs (outside current data support) and communicating key updates & upsell actions from CSMs/CSLs
Consumption Reporting & Analysis:
- Weekly Newsletter shareout – topline business performance review
- Market Share & Category Share Analysis & Insights- (from I2A)
- Market Share Decom Analysis (I2A & Decision Tree)
Business Operations & Execution Support:
- Stores Selling & Gap Analysis
- IRI Set-up – Attributing UPC- Creating Groups/Templates- etc
Pricing & Promotional Support:
- Feature & Display Weekly Tracker
- Promo Lift Analysis
- Promo Grid Maintenance
- Market Pricing Reporting & Gap Analysis
Skills- Traits & Tools:
- Presentation Skills including Verbal & Written (PowerPoint deck) Story Telling
- Tools Required: IRI- Market6- Numerator- Excel- 1WorldSync- Spark
- Ability to build & maintain internal & external relationships
- Analytic & Strategic Thinking:
- Problem Solving
- Autonomy
- Root Cause Analysis
- Business Knowledge/Prioritization/Proactive Approach
- Attention to Detail
- Financial Acumen
Expected Experience & Required Skills:
- Exceptional sales background with knowledge of business processes and Category Management
- Ability to work within a Customer Business Team framework
- Proactive and Self Starter with tasks / projects
- Time management and prioritization
- Ability to plan- organize and set/achieve priorities when performing work
- Excellent communication skills (written- verbal- presentation)
Work Environment & Schedule:
This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally- this role requires the ability to work a salaried- exempt schedule to best execute against customer and internal expectations
Physical Requirements:
Physical demands include but not limited to
- Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.
Office Collaboration & Hybrid Work Environment
We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.
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