Job description

Job title - Customer service support specialist

Duration - 6 plus months

Location - Indianapolis (1500) 1500, Polco Street Street

Indianapolis Indiana 46222

JOB DESCRIPTION

Primary duties will include the following:

• Scanning and uploading documents into Oracle
• Administer Customers PO and log into Oracle
• Upload invoices into customers portals
• Provide invoices or proof of deliveries to customers as requested
• Review the billing generic email box and assign to appropriate person
• Retrieve information from web for power index rates
• Assist with Special Service Billing Assemble documents for internal and external audits
• Be willing to assume additional work within the scope of departmental responsibilities

QUALIFICATIONS:

• Associates degree and/or several years of administration experience
• Strong computer aptitude including proficiency in Microsoft applications and Database concepts
• Extremely detailed oriented with strong organizational and analytical skills.
• Excellent interpersonal and communications skills
• Self-motivated with ability to independently prioritize multiple tasks
• May have extended hours at month end
• Experience with Oracle preferred.

Job Type: Contract

Salary: $21.00 - $22.00 per hour

Experience level:

• 3 years
• 4 years
• 5 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Indianapolis, IN 46222: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 4 years (Required)
• Oracle: 2 years (Required)

Work Location: One location

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