Job description
Smart, bubbly, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you to join our Webhelp team in Dunoon as a part time Customer Service Agent.
Join our fun-loving global community of more than 100,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
With a starting salary of £19,843 pro rata and additional benefits, there really could not be a better time to join us. Our operational hours are Monday to Sunday 7am to 10pm and we are offering evening and weekend part time shifts and part time training.
In this role, you will be handling customer queries from first contact to resolution. Working as part of a vibrant team in a fast paced, dynamic contact centre environment, you will deliver exceptional customer service in a proactive manner through taking the time to understand the needs of each customer.
We invest in our people and we want to ensure that we provide the opportunity for you to progress your career as you develop your skills.
We are offering
- Initial joining salary of £19,843 pro rata
- Fantastic employee discount portal offering: up to half price cinema tickets, up to 25% off leading retail brands
- Clear career path and development opportunities with additional earning potential through performance
- Recognition awards and events
- Free Wi-Fi in communal areas
- Subsidised social club
What we are looking for
- The skill set to work in a customer driven environment
- Passionate about delivering excellent service
- Motivated to resolve queries on first contact
- Amazing listening skills
- Highly motivated with a desire to succeed
- Ability to overcome objections, resilient and calm under pressure
- Effective team player with a positive attitude
- Excellent communication and interpersonal skills
- Proactive attitude to working in a changing and dynamic working environment
Take this opportunity advance your career with our collaborative team of game-changers.
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