Customer Service Associate / Sales
Job description
Are you interested in precious metals, coins, history, jewelry, or collectibles? Do you have a passion for customer service and sales? If so, Bellevue Rare Coins wants you to join our team of friendly experts to serve our valued customers and neighbors.
Bellevue Rare Coins is a rare coin and bullion dealer that’s been serving the greater Seattle-area community since 1979. We buy and sell coins, collectibles, precious metal bullion (gold, silver, platinum, palladium), antiques, jewelry, estate items and more.
As a Customer Service & Sales Associate, you will interact with clients coming into our store to buy and sell valuables. On any given day, you might encounter a customer selling a rare coin collection, a client purchasing thousands of dollars of gold bullion, a lover looking for the perfect anniversary gift — or all three!
This exciting role will keep you on your toes and involves constant opportunities for personal and professional growth. While we value previous experience with our product categories (coins, bullion, jewelry, etc.), paid training is provided for all new hires.
Associates will be trained to evaluate customer valuables, provide detailed quotes, answer client questions, sell company products, and resolve issues that arise. Associates are given autonomy, while also enjoying strong support from coworkers and store management.
Bellevue Rare Coins offers competitive wages and excellent benefits including health and dental insurance, gym membership, PTO, 401k plan, and a profit share program.
Company:
Bellevue Rare Coins is a family-owned and operated business that’s been serving the Seattle community since 1979. We have locations in Bellevue, Lynnwood, Issaquah and Tacoma. Bellevue Rare Coins is known as the most trusted source to buy and sell valuables in the greater Pacific Northwest. We’d love to have you join our team today!
Responsibilities:
- Present and sell company products and services to new and existing customers
- Evaluate valuables and collections that customers bring in
- Purchase products from customers/clients
- Prospect and contact potential customers
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of the latest developments
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Familiarity with CRM platforms
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
Benefit Conditions:
- Waiting period may apply
Communication method(s) used:
- Phone
- In person
Work Remotely
- No
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Profit sharing
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Tacoma, WA 98402: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We are following all recommendations of the CDC and the local government to keep everyone safe.
Ability to commute/relocate:
- Issaquah, WA 98027: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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