Customer Service/Cash Office Clerk

Full Time
Mandeville, LA 70471
Posted
Job description

Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value

and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team

members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive

for generations to come.

We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're looking for

team members to grow with us. At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.

We value team players who:

  • Put the customer first, creating remarkable service experiences
  • Do their job with passion
  • Protect the Rouses Market brand with honest and ethical behavior
  • Communicate effectively with customers, store leaders and other team members
  • Maintain a clean and sanitary work environment

Office Cashiers play an important role in the success of our business, performing critical accounting and cash control procedures to keep

the front end running smoothly for our customers. Office Cashiers also complete transactions at the Customer Service desk where all

customers are treated with courtesy and respect and transactions are processed quickly and accurately. The position reports to the Store

Director.

Responsibilities include, but are not limited to:

  • Greeting each customer with, “Good (morning, afternoon, evening)! Welcome to Rouses!”
  • Engaging in appropriate conversations with customers and thanking them for choosing to shop with us
  • Answering customer questions courteously and accurately
  • Managing receipts and balancing sales and cash reports
  • Performing safe counts and deposits
  • Recording register drawer cash pick ups
  • Reconciling register receipts
  • Completing daily sales reports
  • Preparing register drawers for cashier use
  • Handling coupons, check cashing verifications and other forms of payment
  • Providing change to cashiers, as needed
  • Understanding the store layout to easily locate products for customers
  • Notifying management of customer inquiries/complaints, potential pricing issues and/or other situations
  • Maintaining a professional personal brand representation in the proper Rouse's uniform
  • Reporting to work on time and as scheduled
  • Cleaning cash room and keeping it in order
  • Other duties, as assigned

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Ability to commute/relocate:

  • Mandeville, LA 70471: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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