Customer Service Manager

Full Time
Clearfield, UT 84016
Posted
Job description

YMlabs makes lip balm, hand sanitizer, sunscreen, lotion and many other personal care products. The company receives a variety of chemicals and supplies for making bulk product, and for filling and labeling bottles.

This manager position is for a career-minded individual interested in supply chain and inventory management.

Responsibilities

  • Receive and enter customer purchase orders
  • Communicate order details to customers
  • Resolve customer order issues
  • Manage 1-2 customer service representatives
  • Prepare shipping tags and follow through on shipping of orders

Qualifications

  • Attention to detail
  • Excellent math skills
  • Excellent written and oral English skills
  • Ability to work with customers by email and phone
  • Ability to work with other managers, subordinates and leaders
  • Ability to follow instructions
  • Ability to think critically
  • Consistent working days and hours

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Clearfield, UT 84016: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Required)

Work Location: In person

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