Job description

Hi there! We're Kevin and Stacey, and together we manage sales and marketing for StudioStyle.com and other divisions of Warwick Publishing. We're looking for someone to join our small team to help up grow!

A little bit about us:

Kevin is our Sales Manager. He heads up customer service and oversees B2B and B2C sales from our websites and wholesale clients, assisting event planners, photographers, and business owners select the best product for their needs. He has been with the company since 1994.

Stacey is our Web & Digital Marketing Manager. She manages the websites, blogs, social media, and email marketing. She has been with the company since 2011.

Studio Style manufactures paper picture frames, photo folders, cello bags, photo cards, and more in St. Charles, IL. While you'll be part of the Sales & Marketing team, you will also work with the art department, manufacturing team, accounting, and sometimes directly with the owners. We are a small company, so communication across all departments helps us thrive.

What we are looking for:

A true go-getter that isn't afraid to try something new and has initiative to take an idea and run with it. This is a great position for someone with experience in the printing industry or within the world of promotional products, event planning, or photography.

Customer Service: Many customers choose to contact us through email, so strong writing skills are a must. You will also take phone calls and handle live chats through our e-commerce websites. This includes taking and checking on orders, and assisting customers with product questions and making product recommendations.

Artwork Management: You will be setting up basic artwork on product templates in Adobe Illustrator and Photoshop for customers. This includes checking logos for correct size and color, typesetting text on product templates, and creating simple design layouts. This can include making modifications to our existing artwork to make a logo fit the design or theme. A basic working knowledge of Photoshop and Illustrator is a must.

Marketing: You will be doing personal outreach to existing customers through email to encourage repeat annual orders. You will also do market research as we look to expand into new and existing markets, as well as help maintain and organize email marketing lists.

Benefits and Compensation:

• Competitive pay based on experience
• Full benefits including health & dental insurance
• Paid time off
• 401k eligibility after 1-year employment
• Transparent, family-owned company in business for over 95 years

Experience:

• Customer Support: 2 years (preferred)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person

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