Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Customer Service Representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

Compensation:

• Base Salary Range: $45,000 - $65,000
• First-Year Earnings - $120,000+ at plan
• Paid Time Off (PTO)
• Benefits after 30 days
• Bonuses - Depending on Performance
• Rapid growth potential

$120,000+ yearly

• Cultivate relationships with sales leads to convert leads into appointments
• Rigorously prospect for new business and follow up with leads in your pipeline
• Achieving productivity, appointment setting, and revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads)
• Primary duties include outbound calling, e-mail communication, coordination and scheduling opportunities, and overall management of the sales pipeline through the sales cycle
• Follow customized scripts to deliver the team value proposition and handle objections most effectively
• Accurately track and report productivity and sales metrics
• Understand and adhere to local, state, and federal laws regarding real estate brokerage services
• Participate in regular training and education requirements

• Experience working in a customer-oriented atmosphere
• Display strong communication skills, active listening skills, and personal skills

• Passionate about influencing others, building relationships, and team goals and culture
• Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
• Enthusiastic, self-motivator with excellent people skills
• Has excellent organizational, time management, and follow-up skills
• Practices memorizing and internalizing scripts for maximum effectiveness
• Is articulate and well-spoken
• Wants more for themselves than just a weekly salary
• Ability to communicate effectively (oral and written)
• Ability to use or quickly learn real estate-specific CRM and marketing/lead technologies
• Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line and others
• Positive, motivated, and solution-oriented
• Highest level of integrity and respect for others
• Proven leadership and motivational skills
• Bachelor's Degree from an accredited university

We're the Top Rated Siding and Roofing Company in Staten Island, Brooklyn, and Central New Jersey (NJ). We also specialize in Gutters, Windows, and Doors. Get a free no-hassle Quote and talk to a non-commissioned Advisor. Since 1993, B&B has served over 4,327 residents. Every job was successful because we treat clients as the family or friends they've become. We are an exceptional crew of brothers, working together to provide a level of service that is 10x above industry standards.