Job description

Full Job Description

About us

We are an experienced, yet small community association firm. We are currently growing our portfolio and are finding ourselves in need of like-minded professionals. We strive to provide our communities with an honest, professional, and always reliable service. At CPMG we believe that we are only as good as our employees and we do our best to ensure that our staff is provided with the training and equipment necessary to effectively carry out their responsibilities as efficiently as possible.

Our work environment is friendly, optimistic, inclusive and forward thinking. In addition, it includes:

• A Modern office setting.
• Growth opportunities before we look to hire outside of our personnel.
• A Team Driven Atmosphere
• Yearly & Monthly Employee of the month programs.

Responsibilities:

• Answer calls and provide excellent, professional, and reliable customer service on a consistent basis.
• Be able to handle working on multiple issues at the same time.
• Be able to take direction from multiple managers and/or administrators.
• Be able to effectively work with others in a team driven atmosphere.
• Be able to follow multiple policies and procedures.
• Be able to keep a neat and orderly work area.
• Be able to consistently answer the telephone promptly.
• Be able to relay messages or information to and from management in a clear and detailed manner.
• Have excellent typing skills to document accounts quickly between calls.
• Be able to perform filing, scanning, documenting, research, and sometimes tedious work.
• Be able to commute to and from an office in Miami Lakes and another in Aventura.
• Must speak and write English and Spanish fluently. No exceptions

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• On-the-job training
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Hialeah, FL 33015: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• All questions and skill tests are required. Please make sure to complete the prerecorded phone screen tests. Type "Will Do" if you understand.

Experience:

• Condo or HOA Office Customer Service: 2 years (Required)

Language:

• both, Fluent English and Fluent Spanish (Required)

Work Location: In person

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