Job description
At Gentle Dental, our Customer Service Representatives are the gatekeepers of the dental offices. Exuding a hospitable and engaging personality opens the door for patients and keeps them returning with their family and friends for life. We’re looking for someone who can make an extraordinary first impression and who can build a strong relationship with each and every patient. Are you an enthusiastic, collaborative extrovert with exceptional communication skills? If this is you – we want you to join our team!
Benefits include:
- $17- $20 per/hr DOE
- Employee Assistance Program
- Medical and pharmacy, dental, vision (for employees and their families)
- Basic life, AD&D, and long-term disability insurance
- 6 Paid holidays and 1 Paid floating holiday
- PTO (80 hours per year for hourly; 120 hours per year for salaried)
- 401k plan and deferred compensation plan
- Referral Bonuses ($1,200-5,000 depending on the role)
Schedule:
Full-time
Monday - Friday, 40 hours
Location:
5565 Grossmont Center Dr.
Suite 459
La Mesa, CA 91942
Duties & Responsibilities:
- Follow opening and closing dental front office procedures.
- Greet visitors, handle incoming calls on a multi-line system, and perform general clerical tasks.
- Coordinate front and back office patient flow through communication with the doctors and other staff members.
- Assist patients in the completion all necessary paperwork, set up accounts and make charts for each new patient.
- Manage office’s daily schedule, make appointments and edits as necessary.
- Perform other duties as assigned.
Qualifications: - Front office experience required - Dental front office experience is a plus
- Must have excellent verbal and written communication skills.
- Computer literate a must (QSI experience is a plus).
- Must be comfortable multitasking
- Bilingual Spanish preferred
Education
Preferred- High School or better
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