Job description

Juniper Dentistry - Front Desk Receptionist Chicago (Lincoln Square/Ravenswood)

Compensation: Based on experience

Employment type: full-time: $17 - $23 an hour

Modern and warm dental office in the Ravenswood/Lincoln Square neighborhood is looking to hire our next amazing Front Desk Administrator. We are looking for a bright and motivated individual that provides outstanding customer care. Our dental team is focused on providing the highest level of service to our phenomenal patient base. If you are looking to work with an outstanding team in a beautiful office, we would love to hear from you. We currently work with an outside billing company to help follow up with insurance claims, so you will be able to focus on patient care.

As the dental receptionist, you will be responsible for

• Working with the team to ensure an exceptional patient experience at all contact points
• Monitor and respond promptly and professionally to all patient communications from messaging, emails, and calls
• Ensure all of the next day's appointments are fully prepared: procedures to be performed, insurance coverage confirmed, patient's amount due, upcoming treatment expected for next visit
• Ensure the patient schedule is full and that we are expanding
• Greet patients and check guests in warmly and verify and update patient information
• Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
• Present patient with an accurate treatment plan for there visits
• Collect payments from patients at time of treatment and inform patients of financial treatment plan options
• Following up on outstanding claims
• Inputting insurance payments into Ascend
• Working with Doctor to schedule miscellaneous vendors (such as appliance repair, sharps removal, lab pick up)

Qualifications:

- New graduates welcomed

- Dentrix Ascend and Dexis experience is a plus

If you have a cheerful disposition and excellent customer service skills we would love to meet you!

Position is for permanent full-time employment.

HOURS: FULL TIME

(First patient at 9 last patient at 5 with 1 hour off for lunch)

Monday: 8:30 am - 6:30PM

Tuesday: 8:30 am -6:30 pm

Wednesday: 9:00 am - 12:00 pm (This is an administration day)

Thursday: 8:30 pm - 6:30 pm

Friday: 8:30 am - 4:30 pm (Last patient is at 3 on Friday)

We look forward to hearing from you!

Please submit your resume for consideration.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• 60640: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Salary: $17.00 - $23.00 per hour

Benefits:

• Health insurance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:

All patients are required to wear a mask, common surfaces are sanitized regularly, COVID vaccinations are required.

Ability to commute/relocate:

• Chicago, IL 60640: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)
• Accounts receivable: 1 year (Required)
• Dental office: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Chicago, IL 60640: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Dental receptionist: 1 year (Required)

Work Location: In person

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