• Timely and accurately monitor data of all client services into program and funder-specific databases;
• Manage, update and maintain databases designed for tracking client information and services;
• Read source documents and enter data in specific data fields accurately;
• Resolve deficiencies by using standard procedures or returning incomplete documents to the team leads for resolution; Collect, compile, sort and verify the datas accuracy, duplication and completeness before it is entered;
• Experience with quality assurance and/or quality improvement;
• Ability to work independently and handle multiple priorities
• Research and obtain further information for incomplete documents;
• Apply data program techniques and procedures;
• Perform data integrity tasks by locating and correcting data entry errors, or reporting them to supervisors;
• Comply with data integrity and security policies;
• Scan and upload documents;
• Generate reports, maintain logs of activities and completed work. File completed documents in appropriate locations as required;
• Engage in process documentation, staff training and regular quality assurance monitoring to ensure accurate database entries;
• Collaborate with all program staff;
• Conduct data clean up and organization;
• Pay attention to detail as well as being able to see the bigger picture;
• Able to think logistically;
• Attend and participate in all appropriate meetings, conferences, and trainings;
• Engage in your own ongoing professional development
• Additional responsibilities as required.

• Associates degree in public health, human services, criminal justice, sociology or related field;
• 1-2 years of data entry experience, quality assurance or related office experience;
• Must have a thorough knowledge of MS Office, including Excel;
• Must be detail-oriented, computer savvy and organized;
• Experience using office equipment;
• Ability to work with people from diverse backgrounds in a culturally-competent manner;
• Strong written and verbal communication skills;

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.