Job description
JOB SUMMARY
This position will provide on-going support to program staff, care coordinators, administration and Optum Behavioral Health during the delivery of program services to ensure that the processes and interactions meet necessary guidelines and restrictions, and that accuracy is maintained throughout the data entry process, billing process and reporting processes. Quality Assurance checks within the electronic files and electronic health record. Ensure completion of different program assessments paperwork and processes are being met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides data entry and support for the IBHH program. Ensure that data is complete and appropriate prior to entry into the database.
- Quality Assurance data checks within the electronic health record (Care Logic).
- Interact monthly with supervisory team and Optum behavioral health with data collection and analysis of data.
- Provides programmatic support and training for staff in new employee start-ups, Care Logic and access to Optum.
- Provide assistance with product and supplies ordering, monitoring and processing of program check requests and vendor invoices.
- Assist with front desk needs as necessary, marketing/recruitment efforts and enrolling new clients, data spreadsheet for monthly billing.
- Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
This position requires the individual to possess strong interpersonal communication and computer skills, encompassing all of the Microsoft Office programs. Must be willing to learn more advanced computer programs and have at least two years of data management or administrative experience. Must be detail oriented. Must be able to always maintain consumer confidentiality.
Disclaimer Statement: The above is intended to describe the content of and requirements of the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. VOASELA reserves the right to change, add, or delete at any time this job description to meet the needs of the organization.
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