Job description

Here is the new Onsite opportunity:

Position:

Desktop Support Technician/ Helpdesk Technician

Location:

Frankfort, KY

1001 Vandalay Drive, Frankfort, KY 40601

Status:

Contract

Estimated Duration:

Long-term Indefinite

Starts

READY TO HIRE

Job Description:

KNOWLEDGE & EXPERIENCE:

• Ability to identify and troubleshoot defective equipment
• Ability to identify and troubleshoot software and application issues
• Determine and resolve hardware issues prior to deployment
• Possess network room knowledge and experience

ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:

• Excellent customer service skills
• Excellent organization skills
• Strong written and verbal communication skills
• Ability to multi-task while taking phone calls in a fast paced environment
• Self-motivated

MINIMUM REQUIREMENTS:
Education: Bachelor’s degree in Computer Science.
Education Substitute: Associates Degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

OFFICE LOCATION:
1001 Vandalay Drive, Frankfort, KY 40601

PRIMARY COUNTIES OF COVERAGE:
Statewide

SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.)

• Network Operating Systems
• Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP
• General Understanding of the ITIL Framework

TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:

· 08:00 – 17:00 M-F

· Work is primarily performed in an office setting

· Must be able to climb ladder

· Ability to lift 50+ lbs.

Job Type: Contract

Salary: $19.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Frankfort, KY 40601: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer support: 1 year (Required)
• iOS: 1 year (Required)
• Windows: 1 year (Required)

Work Location: One location

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