• Supervise one Assistant Performance Analyst.
• Develop, deploy, and manage reports, dashboards, and other analysis products for use by internal teams, in close collaboration with performance analysts, agency leaders, the IT team, and other key stakeholders.
• Lead the development of reports and analyses for the Board of Directors, funders, and other key partners and stakeholders.
• In partnership with the Chief Performance Officer, develop and manage agency-wide performance measures, executive dashboards, targets and benchmarks.
• Collaborate closely with the IT team to optimize our data structures, data governance, report administration processes, and data-related workflows.
• In close partnership with the Chief Performance Officer and the IT team, lead the agency’s adoption and use of PowerBI and other data analytics and reporting tools.
• Prepare analyses for, participate in, and facilitate various meetings on organizational performance.
• Conduct in depth analyses and support data needs of research and evaluation projects.
• Develop and manage a data analytics internship program support agency analysis needs while also providing learning opportunities and exposure to the non-profit sector for students perusing data analytics careers.
• Train, coach, and support performance analysts and other internal staff on conducting data access, cleaning, analysis, and interpretation.
• Partner with universities and other partners to explore leveraging advances in data science, technology, and predictive analytics to support our practice.
• Support the publication of promising practice to share more widely our successes.
• Support and/or lead agency-wide improvement projects being managed by the PPP team.
• Other duties as assigned.

• Detailed & Organized: Extremely detail-oriented, with excellent written and oral skills.
• Curious: Interested in understanding why things are the way they are and persistent about figuring things out. Self-directed explorer of trends, trying to understand what is really happening below the surface of program performance metrics.
• Supportive and Learning Oriented Coach: Has an aptitude for coaching others and an orientation toward using data and information to support a culture of learning and improvement
• Engaged: Communicates openly, honestly and clearly and is willing to have healthy disagreement, with the goal of building a more connected community.
• Solution-Focused and Dependable: Works with others to solve problems, acknowledges mistakes and successes, and follows through on commitments.
• Growth-Oriented: Openness to feedback and self-reflection towards self-improvement.
• Respectful: Has strong personal integrity and wants to participate in a culture that celebrates vibrant and diverse spiritual and ideological perspectives, racial, ethnic, and gender identities, and sexual orientations.
• Bold and Passionate: Enjoys empowering staff to help them achieve safety, family, education, and opportunity for the kids and families we serve.

• Bachelor’s Degree and at least 3 years’ experience in data analytics, data visualization, performance measurement, or related role.
• Mastery of MS Excel and Power Point
• Must have excellent data analysis and visualization skills.
• Demonstrated commitment to mission-driven organizations, and a strongly held belief that children and families can succeed.
• Detailed oriented, with excellent written and oral presentation skills.
• Experience in non-profit human services a plus.
• Experience using Microsoft SQL and PowerBI a significant plus, and if not, must be willing and able to learn.
• Some supervisory experience preferred.
• Must be willing to travel throughout NYC, as needed.

In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.Graham has pioneered programs for New York City’s children, families and communities for over 200 years.Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents in the Bronx, Brooklyn, and Harlem.GRAHAM ‘s IMPACT: 2019 HIGHLIGHT-Graham served 4,128 children, young people, and parents across New York City.-99% of families in our prevention program, who were at risk of having children placed in foster care, remained intact six months after receiving family support services.*95 kids in foster care reunited with their families within one year and 25 were adopted.*Over 90% of children in foster care who were reunified with their families avoided re-entering foster care in the year after reunification.*92% of young people in the Graham SLAM education and career support program graduated from high school by age 21 (compared with 22% of young people across the New York City foster care system).*We helped to lead close to 100 stakeholders in successfully advocating for New York City to invest $10 million in an approach similar to Graham SLAM for young people across NYC through the Fair Futures campaign.