Director of Perioperative Care Coordination
Full Time
New York, NY 10021
Posted
Job description
Overview:
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Director of Perioperative Care Coordination
Patients come to HSS from all over the world to receive care from the world’s best orthopedic surgeons. Performing more than 30,000 surgical procedures annually, our mission is to return patients to good health and productivity. Critical to enabling this mission is the efficient scheduling and use of our operating rooms (ORs), managed by the OR Scheduling team. The OR Scheduling team is responsible for scheduling surgical cases across 40 ORs and 5 Special Procedure Units (SPUs), working closely with our physicians and their office staff to maximize OR utilization and provide access to our patients who need it. The Director of Perioperative Care Coordination will be a key leader of the OR Scheduling team, focused on both the day-to-day management of OR Scheduling operations as well as the strategic design, planning, and execution of OR Scheduling transformational efforts, helping HSS stay on top of our game, so we can help our patients do the same.
HSS is the premier institute for musculoskeletal care and aspires for excellence in all endeavors. With a foundational value of diversity, we are committed to an environment of respect, equitable treatment, and opportunity for our patients, employees, and communities. Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission – to help people get back to what they need and love to do better than any other place in the world – you too can be part of our transformation across the enterprise. Flexible work environment including opportunity to work from home within a hybrid work scheme.
Other Requirements: #LI-Onsite
How you move is why we’re here. ®
Now more than ever.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Director of Perioperative Care Coordination
Perioperative Support Services
Full-Time
Patients come to HSS from all over the world to receive care from the world’s best orthopedic surgeons. Performing more than 30,000 surgical procedures annually, our mission is to return patients to good health and productivity. Critical to enabling this mission is the efficient scheduling and use of our operating rooms (ORs), managed by the OR Scheduling team. The OR Scheduling team is responsible for scheduling surgical cases across 40 ORs and 5 Special Procedure Units (SPUs), working closely with our physicians and their office staff to maximize OR utilization and provide access to our patients who need it. The Director of Perioperative Care Coordination will be a key leader of the OR Scheduling team, focused on both the day-to-day management of OR Scheduling operations as well as the strategic design, planning, and execution of OR Scheduling transformational efforts, helping HSS stay on top of our game, so we can help our patients do the same.
The Director of Perioperative Care Coordination will serve an important leadership role, both managing the OR Scheduling team and driving large-scale, system-wide business transformation initiatives and programs within OR Scheduling. The Director will play a key role in driving organizational strategy and helping HSS establish and share best practices across existing and new sites. Developing and maintaining strong relationships with physicians and their offices will be an essential part of the role. To this end, s/he possesses a unique blend of expertise in strategic planning, business acumen, and process improvement.
Key Responsibilities:
- Oversee the OR Scheduling team, responsible for coordinating and scheduling elective and urgent surgical cases for surgeon offices according to HSS guidelines
- Serve as the point-person for OR schedule communication, responding to questions regarding operating room schedules and communicating hospital policies and procedures to surgeon and practice personnel
- Transform the OR Scheduling function to a proactive and seamless concierge-service for surgeon offices, with a focus on OR capacity optimization
- Design and implement the vision for a streamlined and standardized case scheduling, open and block time management operations across the Enterprise
- Collaborate with Operating Room, Pre-Surgical Screening and Physician Practice staff to optimize existing OR scheduling workflows and explore efficiency improvement opportunities
- Lead transformational projects to improve patient’s perioperative care coordination journey throughout HSS
- Explore and implement automation and improvement opportunities, including an open time management algorithm
- Manage the HSS block schedule, working closely with the HSS Block Committee to identify and implement opportunities for block schedule changes
Education:
- Bachelor’s degree (BA)
- Clinical degree preferred
Skills & Experience – Required:
- Excellent verbal and written communication skills; effectively communicates with various departments to disseminate and receive information as requested
- Strong leadership skills
- 5+ years of related experience
- Strong customer service orientation
- Experience designing impactful change management and communication programs
- Experience leading and facilitating meetings with effective outcomes
- Working knowledge of various software and spreadsheet applications used in process mapping, process design, and work-flow management (e.g., MS Excel, MS PowerPoint)
- Strong problem-solving skills
- Strong project management skills
- Possesses an excitement for change
- Ability to acquire skills and knowledge effectively and efficiently
- Ability to influence people, build relationships and collaborate
Skills & Experience – Preferred
- Familiarity with Epic EMR
- Knowledge of process improvement methodologies
- Master’s degree from a top tier institution in Engineering, Healthcare Administration, Business Management or related field
Lifestyle and Work Environment:
HSS is the premier institute for musculoskeletal care and aspires for excellence in all endeavors. With a foundational value of diversity, we are committed to an environment of respect, equitable treatment, and opportunity for our patients, employees, and communities. Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive, and inclusive environment. Working with colleagues who love what they do and are deeply committed to our mission – to help people get back to what they need and love to do better than any other place in the world – you too can be part of our transformation across the enterprise. Flexible work environment including opportunity to work from home within a hybrid work scheme.
Other Requirements: #LI-Onsite
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