Job description

The Hotel Silver Spring is currently seeking a dynamic, experienced, and motivated individual for the position of Complex Director of Sales and Marketing with StepStone Hospitality. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Director of Sales and Marketing include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Ability to book new group and catering business also the ability to detail the events as needed
• Ability to work with the operation team to execute group, meeting, and event business
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to oversee a sales team and execute sales goals for each individual
• Ability to communicate to ownership as needed and develop action plans
• Develop group and catering offers on a regular basis and assist in marketing as needed
• Ability to quote rates and availability to customers from group and catering leads alongside revenue management for optimal pricing
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Ability to drive digital marketing and social media strategies and execute as needed
• Assumes the responsibility for set-up and execution of events as needed
• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals as needed
• Assist with other areas as assigned by the General Manager, and Vice President of Sales and Marketing
• Ability to log all sales related activity in the sales software system
• Ability to utilize onsite reservation system- StaynTouch and Delphi fdc preferred to manage group reservations
• Some weekend office coverage as needed

Preferred Skills

· Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome

· Well organized and detail oriented

· Ability to work independently

· Display initiative, perseverance and analytical skills

· Effective communication

· Professional and ethical

· Displays enthusiasm

· Excellent customer service skills

· Team player and ability to get along with others

· Available to meet guests which may include weekends

· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Silver Spring, MD 20910: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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