Job description
Dealership:
L0770 MINI of RamseyMINI of Ramsey
Helping satisfied customers drive away with a smile on their face is what we do.
Lithia is about….
Earning customers for life – Taking personal ownership – Improving constantly – Having fun! If you are an Automotive Service Dispatcher who shares these goals, we want to talk to you!
We are one of over 300 Lithia Motors Dealerships nationwide representing over 30 manufacturers in 18 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
Responsibilities:
The Dispatcher acts as a liaison between the Service Advisors and the Service Technicians and communicates with all members of the Service department and customers to ensure that the Service Department operates at maximum efficiency.
- Responsible for scheduling shop work. Work must be distributed fairly keeping in mind each technicians skill level.
- Ensure that technicians follow warranty material disposition procedures.
- Administer safety and housekeeping policies and procedures.
- Coordinate parts requirements with the Parts Department.
- Schedule maintenance of service vehicles and equipment.
- Ensure that all repair orders are accounted for a closed when the work is completed.
Qualifications:
- Previous auto dealership service department/dispatch experience preferred.
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Excellent organizational and time management skills required.
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Commitment to providing the highest quality of customer service.
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Initiative and the ability to prioritize problems and make common sense judgment under pressure.
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Previous multi-functional office experience a plus.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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