Required Education:

High School education or equivalent

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

NA

Required Experience

No Experience

If any experience is required, please specify what kind of experience:

NA

Required License

Yes

If yes, what is the required licensure/certification?

Valid Driver’s License

Required Computer Applications:

Microsoft Excel, Microsoft Word, Microsoft Outlook

Required Other Computer Applications:

Required Additional Knowledge, Skills and Abilities:

Knowledge
oCustomer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
o English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills
o Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
o Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
o Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
o Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
o Coordination: Adjusting actions in relation to others’ actions.
o Service Orientation: Actively looking for ways to help people.
o Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Abilities
o Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
o Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
o Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
o Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
o Written Expression: The ability to communicate information and ideas in writing so others will understand.
o Speech Recognition: The ability to identify and understand the speech of another person.
o Speech Clarity: The ability to speak clearly so others can understand you.
o Written Comprehension: The ability to read and understand information and ideas presented in writing.
o Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

Preferred Education:

None Preferred

If any degree/training is preferred, please specify the type:

Preferred Experience:

Six months experience working with communication networks, preferably in an emergency communications setting.

Preferred License:

No

If yes, what is the preferred licensure/certification?:

Preferred Computer Applications:

Preferred Other Computer Applications:

Preferred Additional Knowledge, Skills and Abilities:

Knowledge of medical terminology.
Knowledge of state and local laws and University policies.
Ability to evaluate and resolve complex problems.

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https://unmc.peopleadmin.com/postings/79647