Description

DSHS FFA Revenue Agent 1

Department of Social and Health Services Office of Financial Recovery is seeking a Revenue Agent 1 to join the team in Olympia, WA. This role provides journey-level collection activities for Vendor overpayments in the Facilities, Finance, and Analytics Administration. Recovered funds return to the programs to support the mission of DSHS to Transform Lives.

Some of what you’ll do:

• Provides triage and collection activities for new Vendor overpayments in the Facilities, Finance, and Analytics Administration
• independently perform routine, less complex collection activities
• Perform investigation, liens, attachment of assets, payment agreements, and debt
  forgiveness
• Utilizing professional collection techniques supported by state and federal laws, debt determination regulations, and a detailed understanding of program goals, regulations, and the mission of DSHS
• Review incoming documents and take appropriate actions for service documents,
  overpayments, court orders, administrative hearing notices, and general
  correspondence
• Ensure that debts are legally served: the Vendor received notice required by law and
  understands their due process rights
• Locate clients for service of overpayment notification or collection

What we’re looking for:

• Knowledge of investigation procedures and practices, collection laws and procedures, legal rights and remedies in civil law, and basic accounting practices
• Knowledge of investigative skills to identify sources, gather and document facts, evaluate information, and draw conclusions
• Ability to independently manage workloads and perform quality case management
• Ability to work from home

Who should apply?

Professionals with a bachelor’s degree involving major study in business administration, accounting, police science, public administration, economics, law, criminal justice, sociology, psychology, or closely related field

OR

Two years of experience as a Tax Service Representative or Excise Tax Assistant

Experience in the collection of civil debt, law enforcement, personal or corporate finance, adjustment of claims or investigations involving background, business practices, or fraud will be substituted, year for year, for education.

Note: This is a hybrid role, and you will need to have the ability to work from home and come into the office located in downtown Olympia.

Interested?
With your application, please include the following:

• Resume
• Cover letter

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact adrian.alegria@dshs.wa.gov and reference job number 03886.

Note: Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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