Ecommerce Associate - San Bernardino
Job description
PAY RATE: $15.50 PH
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR OPERATIONS TEAM
Become part of the dedicated Operations Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our San Bernardino Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as a team and utilize your skills to perform various warehouse activities, while contributing to the success of our Program and its participants.
EMPLOYEE BENEFITS OFFERED
- Opportunity for career growth
- Paid time off
- Employee Stores Discounts
- Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
- Employee Referral Bonuses
- Medical, Dental, and Vision
- Health and fitness Fitbit Devise
- Retirement Plan
- Legal Advice MetLife
- Pet Insurance
- AFLAC
- Employee Assistance Program (EAP)
As our enthusiastic and hardworking ECOMMERCE ASSOCIATE, you will be responsible for (but not limited to):
- Select high valued merchandise located at ARC Center to sell on ecommerce platform and supply physical stores with steady supply of collectible merchandise.
- Performs extensive research on items to be posted; determines best possible price.
- Tests items to confirm functionality or authenticity prior to posting (e.g. electronics, jewelry).
- Must perform with basic understanding of third party research software, Terapeak; including the
- Administer inventory procedures to track physical inventory currently on auction and to ensure
- Assists with photography of items for sale to be displayed on auction website.
- Must be able to perform duties with extremely low error rate.
- Handles phone and email customer support in a timely manner.
- Follows up on all orders with customers in real time.
- Meets daily posting quotas and weekly and monthly sales targets determined by Supervisor.
- Handles all fulfillment requests by processing all customer orders.
- Takes an active role and partners with the District Sales Manager, E-Commerce Specialist
- Maintains a safe work environment by keeping Ecommerce designated area neat/clean
Qualifications to be considered for this position:
- Must be a minimum of 18 years of age.
- High School Diploma or equivalent.
- Fluent in the English language, written and spoken; bilingual preferred.
- Excellent Computer & Technology Skills with a focus on Windows Operating Systems (7 or
- Strong internet research skills.
- Must possess 1-2 years of merchandising experience, including boutique merchandise.
- Must possess 2-4 years of customer service and/or retail experience.
- Knowledge of online selling platforms and Photoshop preferred.
- Passion for working in a high growth business requiring fast-paced performance with a high
- Professional at all times demonstrating strong interpersonal skills.
- Able to work independently with minimal supervision.
- Able to work under pressure and multitask.
- Must pass background check, which will include Criminal History and Sex Offender Registry
Physical Demands:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous
- Ability to grasp, push, pull and move heavy objects such as household and office furniture,
- Ability to operate a telephone
- Ability to lift up to 50 lbs.
- Ability to perform various repetitive motion tasks.
Schedule
Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage. Full-time employees may be scheduled to work any full-time shift including evenings, weekends, and holidays.
COVID-19 Updates
The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.
Education
Required
- High School or Equivalent or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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