Job description

An exciting opportunity has arisen for a Band 3 - ED Administration Coordinator to work within the Emergency Department (ED).

We are seeking a motivated, committed, dynamic and forward-thinking individual who will join our respectable administrative team within the Emergency Department.

The post holder will need to have effective communication skills, ability to work under pressure, good team player and excellent customer service skills. In order to support the smooth running of the department.

This role will require the post holder to work shift patterns to ensure the department is covered 24/7.

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder will be responsible for for providing comprehensive administrative support and will be the first point of contact for patients and visitors attending the Emergency Department and is expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients.

Key Relationships:
The post holder will work as part of the Emergency Department administration team and will work closely with the following post holders:

• ED Service Manager
• ED Assistant Service Manager
• ED General Manager
• ED Reception/Admin manager
• ED Senior Administration Coordinator
• Ed Consultants
• Ed Doctors
• Ed Nurses
• Ed Matrons

London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To find out more about our Trust, why not view our video We are London North West University Healthcare.

For any further information regarding this vacancy, please refer to the detailed job description attached to this advert.

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