The Providence Center

Job Title: After Hours Emergency Services Clinician
Division: Acute Care
Department: Emergency Services
Reports To: Manager of Day ES, Director of Acute Care
FLSA: Exempt

SUMMARY
Provide crisis outpatient services for Center consumers via the phone after The Providence Center (TPC) normal working hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Confer with community agencies (police, rescue, other emergency rooms), and private health plans requesting psychiatric consultations as appropriate.
• Receive and evaluate all appropriately referred psychiatric clients, and make appropriate recommendations regarding treatment and hospitalization according to established clinical protocol.
• Provide supportive counseling as necessary to consumer, family and/or significant others.

• Consult and make recommendations to the hospital Emergency Department Attending Physician on the appropriate disposition of psychiatric crises of TPC consumers.
• Serve as a liaison to hospital emergency departments as indicated.
• Confer with other Center staff involved with the care of a Center consumer.
• Provide Day Emergency Services/ primary care teams with reports and records of consumers who received treatment during the after hours.

• Perform recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames.
• Complete daily activity logs.
• Complete quick notes with appropriate format.
• Develop and implement a plan of care with ongoing consumer input.
• Monitor confidentiality in accordance with Center policy and legal requirements.
• Complete required reports and evaluations.
• Follow required office procedures in a cooperative manner.
• Initiate and process incident reports as per Center guidelines.
• Maintain active involvement in professional and lay mental health organizations in the community.

• Maintain cooperative relationships with consumers, staff, hospital personnel, outside agencies and the public.
• Communicate with various local agencies and other departments or teams at The Center.
• Work in cooperation with co-workers and supervisory staff.
• Deal with team members regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Attend trainings, case presentations and conferences.

EDUCATION and/or EXPERIENCE
Registered Nurse and/or Master's degree or above in Social Work, Counseling or related field required. Appropriate license/certification, QMHP, RN, LICSW, etc. preferred. Five years experience in assessment, triage, and crisis intervention of individuals with serious psychiatric disability or equivalent combination of education and experience.