Role: ER Advisor (12 month FTC) Location: Dunstable (Office based) Salary: Competitive + bonus % and other benefits Employment Type: Full-Time role – 12 month FTC – 35 Hours per week

• Dealing with ER queries via phone, email and face to face using your knowledge and understanding of employment law

• Providing subject matter expertise about Employee Relations processes and Employment Policy

• Coaching stakeholders, providing advice, recommendations and supporting them with the implementation of commercial solutions

• Gaining a full understanding and full context of circumstances in order to respond to matters appropriately

• Proactively follow up on agreed actions and timescales and following up on the outcome of cases

• Reviewing and assessing cases in order to highlight risks, gaps or need for process improvements

• Ensuring advice and decisions are applied consistently across the organisation

• Dealing with all employees professionally and appropriately and diffuse situations where necessary

• Escalating issues when required

• Documenting all cases promptly and ensure they’re kept up to date

• Liaising with external providers of ER related services (such as Occupational Health) to deliver relevant and timely services

• Dealing with all queries relating to Occupational Health, advising when the OH assessment and referral process should be implemented to ensure Managers are able to manage absences appropriately and effectively

• Supporting Line Managers on any adjustments that need to be make for their employees

• Ensuring Managers have the relevant templates and reports

• Understanding of ER policies and UK employment law is desirable

• Good communication and the ability to deal with difficult situations appropriately remaining calm and non-judgemental

• Attention to detail

• Good logical judgement

• Ability to communicate HR language and policies to stakeholders external to the HR environment and bring those policies to life

• Experience dealing with workplace issues either as ER Advisor, Line Manager or another position where you may have gained these skills

• Currently, or interested in studying for your CIPD is desirable

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.