Job description
Title: Enrollment Specialist
Agency: Northern VA Community College
Location: Alexandria - 510
FLSA: Non-Exempt
Hiring Range: $45,000 - $55,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
The Enrollment Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Works as a member of Student Service Center.
Duties and Tasks:
- Provide information to students and parents on application, programs and status
- Make referrals as needed within the College.
- Assists student with referrals to other departments as needed
- Other duties as assigned.
- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Knowledge of PC software applications
- Ability to interpret and explain academic and administrative policies and procedures.
Minimum Qualifications:
- Associate’s degree or higher; OR an equivalent combination of training and relevant experience.
- Some experience working in a college or university Registrar’s office.
- Some working experience with computer software applications such as Microsoft Office.
- Bachelor’s degree or higher.
- Experience working in a college Registrar’s office.
- Previous experience at a community college or university.
- Previous experience handling domicile decisions and appeals.
- Previous experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.
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