Skills and Competencies:

Essential:

• An understanding of what excellent service delivery looks and feels like
• Ability to follow set processes, procedures and policies
• Effective team working experience
• Ability to work to tight deadlines.
• You should be a clear communicator with excellent verbal and written skills
• Able to develop good working relationships with people
• Be goal orientated and customer and outcome focused
• Be inquisitive, flexible and adaptable
• Able to learn new processes and systems quickly and effectively
• Have a can do attitude and be able to ‘think on your feet’
• Possess a high degree of accuracy and attention to detail
• Be organised and able to prioritise
• Thrive in a pressured environment
• Be IT literate, including the effective use of MS Office.

Desirable:

• Experience of working in customer services and/or stock control environment
• Experience of working with Detained Property, Tape Libraries and Crime Files
• Knowledge of relevant legislation and guidance, CPIA, MOPI, PACE, Data Protection.

Hours:

Monday to Friday 37.5 hours 07:00-15:00 or 08:00-16:00 based at the Logistics Centre in Perry Barr.

There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement to travel and work at other locations within the Force area based on priorities.

Vetting:

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

Interviews:

Dates to be confirmed

Contact:

For any further information please contact Amie Rogers amie.rogers@westmidlands.police.uk

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"