Job description
Our Opening and Your Responsibilities
This is an entry-level position. The individual is responsible for performing calibration and preventative maintenance (PM) on weighing and wrapping equipment without assistance, within the respective Business Area. This individual will be required to more frequently utilize resources such as technical support, mentors, or other training materials to complete these tasks. May be required to assist others on installations, projects, and/or repairs as necessary, but would not be able to perform repairs or installations independently.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Perform PC networking & software configuration
- Performs calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
- Assists and cooperates with Scheduling Analyst and Service Support Team as
- Is proactive in promoting and selling services and products. Submitting sales leads at a level commensurate with experience is required.
- Maintains inventory levels as assigned by SBU and maintains appropriate accuracy and control overstocked items.
- Works to ensure customer uptime requirements are met and that all work assignments are completed on time.
- Accurately completes and submits all required paperwork daily as required via company issued Laptop PC in a professional manner
- Maintains a close professional relationship with external/internal customers, sales, technicians, and leaders.
- Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
- Must comply with the Company Fleet policy.
- Accurately submits Weights & Measures paperwork to state/county promptly.
- On-call rotation is required to support Mettler Toledo's customer base.
- All other duties as assigned.
What You Need to Succeed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, behavior, and/or ability required.
- A valid driver's license is required.
- Minimum of a High School Diploma or GED with an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology, or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting, or technical installation of electronics or electromechanical technology.
- Associate's degree (AA) with a technical major or equivalent from a two-year College preferred, or related job experience, and/or equivalent combination of education and experience.
- Customer-facing or field service experience preferred. Commercial experience desired.
- Network + or A plus certification preferred.
- Must have a basic understanding of electrical and mechanical repair philosophies including: a basic understanding of PC networking & software configuration; understanding of router, switch, AP, and service/client relationships and LAN structure.
- 1 – 3 years of electro /mechanical repair or weighing industry experience required.
- Must obtain and maintain a valid Weights & Measure license for the assigned service area.
- Demonstrate skill in the use of Microsoft Office products including Word, Excel, and Outlook.
- Be capable of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
- Basic understanding of PC networking & software configuration. Understand router, switch, AP, server/client relationship, LAN structure, and how they work together.
- The physical demands described in the Physical Requirements form are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Overnight travel is required and may be up to 25% on avg.; but could be as high as 50% depending on business needs.
- This position will require you to reside within 30 miles of the service territory.
- Employees are to travel primarily via the Company assigned vehicle but may be required to travel by plane or ferry.
- Overtime requirement is in the range of 10 – 15% on average but may be as high as 25% in a given time period.
- While performing the duties of this job, the employee is frequently exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic, and machinery. In addition, they may be exposed to moving parts.
- The noise level in the work environment is usually moderate. Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.
- Special protective equipment and clothing may be required.
- You may be working at a customer location that requires up-to-date vaccinations and/or testing. If that's the case, you will be required to provide proof.
Our Offer to You
- A company car with paid insurance for your work use.
- All tools and equipment needed to perform the job including personal protective equipment, specialized tools, and a clothing allowance
- Medical, dental, and vision care coverage and a 401(k) savings plan with company matching, Gym discount program if you elect our Aetna medical coverage, and all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design, and innovation awards
- High earning potential with a proven track record of success and promotional growth opportunities
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged, and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far humankind goes to explore new frontiers, Mettler Toledo is there to help make it happen
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