Job description
Financial Aid Specialist - South Campus
- Meet with students to advise them about financial aid policies, procedures and processes while providing quality customer services.
- Review financial aid applications and accompanying documentation to ensure accuracy, and completeness.
- Assist students and parents/family with completing financial aid and scholarship applications.
- Provides full range of support to students and the general public by responding to inquiries via phone, email, chat and/or text.
- Interact with students, high school personnel, and the general public to promote the financial aid programs and scholarships
- Collaborate with other college departments to provide services to students.
- Actively promote the financial aid by participating in recruitment activities
- Other duties assigned
- Ability to write and speak clearly
- Detail oriented
- Capable of working independently with minimum supervision
- Familiarity with Individual Tax Returns
- Experienced with Microsoft Office Suite
- Available to work overtime, possibly weekends, if needed
Required Education and Experience:
- Associate Degree and 2 years office/customer services related experience or high school diploma/equivalent and 5 years of office/customer services related experience
Preferred Education:
- Associate Degree or higher
Preferred Experience:
- One or more years of financial aid experience
- Proven working knowledge of IRS tax code
- Banner software experience
Bilingual Applicants are encouraged to apply.
Salary Grade: 16
Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule
Requisition Number: req4441
Posting Close Date: 4/28/2023
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