Job description

The Financial Assistance Officer will be responsible for responding to written requests and inquiries from patients, the Patient Services staff and the billing departments related to the Financial Assistance program within the University of Rochester Medical Center. The Financial Assistance Officer will be responsible to receive, log and respond to all Financial Assistance inquiries and requests from both internal and external customers concerning the status of the accounts and unpaid balances for services rendered by the Health Care Providers within the Flowcast system, HBOC system and across the Enterprise. The Financial Assistance Officer must meet the turn around time frames of the Financial Assistance Law as well as provide accurate and timely reports to the Management of the University of Rochester Patient Services Department. The position requires a broad knowledge base about medical billing, rules and regulations of third-party billing. In addition, the position requires experience among the Federal insurance programs as well as the Federal Poverty Guidelines. The position requires a competency level in the use of verification and third party and government billing systems as well as knowledge and understanding of the Fair Credit Act.

Expectations:

• Maintain any current certified application counselor's certification requirements as well as attending any training opportunities related to Financial Assistance.
• Attend monthly department and team staff meetings.
• Stay current on HIPAA guidelines through education and reading monthly emails.
• Performs the duties of a Data Control Clerk when required in addition to the above.

Job Type: Full-time

Pay: From $35,520.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rochester, NY 14624: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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