Job description
BayCare is currently in search of our newest Financial Assistance Specialist who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.
The Financial Assistance Specialist is responsible for:
- Identifying ER patients through bedside assessment who may be eligible for financial and social assistance
- Acting as a liaison between the patient and community agencies
- Being flexible with daily activities, tasks, and schedule
- Clearly documenting all activities
- Perform other duties assigned
Why BayCare?
Our network consists of 15 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 34,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high-touch in ways that are advancing superior health care throughout the communities we serve
Benefits:
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the Chance to be part of an amazing team and a great place to work
Qualifications:
Education
- Required High School or Equivalent
- Or Associate's Degree
Experience
- Required 3 years healthcare customer service
- Or 3 years social service
- Or 1 year healthcare customer service or social service with an Associate's Degree
Specific Skills:
- Critical thinking and the ability to multi-task
- Work a flexible schedule including weekends and holidays
- Customer service
- Medical Terminology use and understanding
- Organization and administrative skills
- Computer skills appropriate to the position
- Able to work with a team
- Time management and organization
- Ability to work independently
- Written and verbal communication skills
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