• Provide orientation tour, explaining fitness amenities offered and answering questions
• Maintain a safe, clean and well-organized fitness environment through consistent monitoring of the locker/facility area, fitness classroom, and fitness floor
• Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets for fitness
• Monitor and stock various areas of the fitness area with the appropriate linens.
• Review guest appointment/schedules as needed
• Actively promote the fitness offerings, classes, spa, treatments, services, sessions and retail
• Maintain eye contact when addressing external and internal guests
• Handle guests’ questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
• Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time
• Maintain a positive attitude and contribute toward a quality work environment
• Regularly attend, participate in and support training and staff meetings for the Wellness Center
• Assist in all areas of spa operation as requested by management
• Communicate to management any and all occurrences involving staff or guests in the Wellness Center that require attention

• Prior experience in a customer-oriented atmosphere, preferably a hospitality environment
• Ability to be efficient and productive in a fast-paced environment
• Must have enthusiasm, possess excellent customer service skills and be a team player
• Enjoy working with people and possess a friendly and outgoing personality
• Excellent communication and listening skills
• Ability to be on the feet for long periods of time
• Ability to lift, bend, squat, push, and do stairs without limitations
• Excellent and proficient computer skills

Located in the heart of beautiful Naples, Florida, Vineyards Country Club is a private, non-equity club open to both residents and non-residents of the community. Founded in 1988, the Club is family-owned with a rich history and long-standing Naples reputation built with integrity, compassion and dedication to the complete Club experience. We are a drug-free workplace. Candidate must pass both a background check and drug screen. Vineyards Country Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital status, disability status, protected veteran status or any other characteristic protected by law.