Job description
The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.
- Possesses excellent customer service skills
- Must be dependable
- Must be able to work in a fast-paced environment
- Must have strong communication and interpersonal skills
- Must be able to work in a team environment
- Must be available days, nights and weekends
- Serve beverages and prepared meals to guests in an accurate and timely manner
- Maintain a professional appearance at all times
- Provide prompt and efficient customer service
- Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
- Suggests and serves dessert, coffee, and other items as applicable and/or necessary
- Keeps tables, dining room and work station(s) sanitized and organized
- Listen and respond to customer complaints
- Performs clean-up and closing procedures as assigned by the manager
- Perform other duties as assigned by the supervisor or manager
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