Front Desk Agent

Full Time
Baltimore, MD 21202
$15 - $16 an hour
Posted Just posted
Job description

We are looking for Front Desk Agents to join our team and provide excellent customer service to our guests. The ideal candidate will be friendly, organized, and have a strong attention to detail. Responsibilities include greeting guests upon arrival, answering phones, taking reservations, and providing information about the hotel and local area. The successful candidates will also be responsible for handling payments and ensuring that all transactions are accurate and secure.

Responsibilities:

  • Greet and welcome guests upon arrival.
  • Answer and direct phone calls.
  • Maintain a neat and organized front desk area.
  • Provide guests with information about the hotel and local area.
  • Handle guest check-ins and check-outs.
  • Answer guest inquiries in a friendly and professional manner.
  • Ensure all payments are processed correctly and promptly.
  • Maintain a log of all guest interactions.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Ability to commute/relocate:

  • Baltimore, MD 21202: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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