Front Desk Agent
Job description
Our Hilton Garden Inn Cincinnati Sharonville offers a comfy stay near Cincinnati attractions. Just off I-75, we're a mile from the Sharonville Convention Center and Splash Cincinnati Water Park, and 15 minutes from Kenwood Towne Centre shops. Guests can visit the Great American Ball Park or Paul Brown Stadium, both within 25 minutes. Our restaurant offers cooked-to-order breakfast and evening room service. Enjoy our fitness center, indoor pool, and 24-hour convenience shop.
https://www.hilton.com/en/hotels/cvgshgi-hilton-garden-inn-cincinnati-sharonville/
Front Desk Agent (PM Shifts) - We need to find a self driven individual for the important role of delivering guest services at our hotel front desk during the 3pm to 11pm shift.
Responsibilities include but not limited to the following.
- Provide a quality level of services to all our hotel guests.
- Complete the checking in and out of hotel guests with enthusiasm.
- Learns and understands accounting procedures, the hotel's property management system, and standard operating procedures.
- Develops knowledge of the hotel's team operations, way of sales, hotel amenities and offerings.
- Assists in the cleanliness upkeep of the hotel.
- Follows safety and security guidelines.
- Joins and adds to the Fun!
Qualifications include but not limited to the following.
- Positive attitude
- Customer service experience
- Ability to learn and become a positive difference maker.
- Team player
- Solid communication skills
- Flexible to scheduling or able to adapt to any situation.
- Ability to stands for long periods
Enjoy the hotel's brand offerings such as the employee + friends and family discounts at other participating Hilton hotels.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Work Location: In person
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