Front Desk Attendant

Full Time
Westport, MA 02790
Posted
Job description

Join us at Hampton by Hilton Westport, MA. We are excited to add a new member to our Front Desk team.

We are looking for a Part-Time Hotel Front Desk Attendant. We have an excellent management team and are happy to work with you on a flexible schedule that best fits both of our needs.

Hampton by Hilton Westport, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills.

Pay: $15.00 - $16.00 Per Hour

RESPONSIBILITIES:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the telephone in a professional manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.

Shift: Looking for someone with availability for flexible shifts including 7a-3p, 3p-11p, Mid: 9a-5p, 11a-7pm

Requirements

  • Hotel experience is a plus but NOT REQUIRED
  • Multitasking
  • Customer service skills
  • Availability for nights & weekends

Benefits

  • Brand Wide Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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