Coastal Surgery center is looking to hire a motivated, organized, multi tasker Front office receptionist for our growing surgery center. This will include floating to our Middleburg location as well.

Serves patients by greeting and helping them; checking patients in and out; collecting copays; scheduling appointments; maintaining records and accounts.

Responsibilities:

• Lives the DREAM values.
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Checks in all patients for their appointments in a timely manner.
• Checks out all patients in a timely manner.
• Schedules all follow-up/procedure appointments.
• Verifies patients name/DOB when giving out prescriptions/lab work or imaging orders/referral copies.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Ensures the patient has completed Epion Pre-registration, verifies that patient demographic information is up to date, obtains and scans ID and insurance cards.
• Prep Athena/Epion Homepage (verifying eligibility & benefits, patients responsibility, checking for outstanding balances and credits, verifying that an insurance office visit referral is valid and on file for any specialist office visit if applicable).
• Obtains revenue by recording and updating financial information; recording and collecting patient balances; controlling credit extended to patients; filing, and collecting.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.