Job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
What does Hollywood Casino & Hotel have to offer
WE LOVE OUR WORK.:
As a Front Desk Agent, you will:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer STARTING SALARY: $16.00hr
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
What does Hollywood Casino & Hotel have to offer
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, & more.
- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.
WE LOVE OUR WORK.:
As a Front Desk Agent, you will:
Shift: 1:00pm -9:30pm
- Wage $16.00/hr
3:00pm-11:30pm
- Greets, registers, and assigns rooms to guests of the hotel.
- Verifies customers' credit, and establishes how the customer will pay for the accommodation.
- Keeps records of room availability and guests' accounts using hotel computer systems.
- Computes bills, collects payments, and makes change for guests.
- Performs simple bookkeeping activities, such as balancing cash accounts.
- Reviews accounts and charges with guests during the check out process.
- Posts charges, such as those for rooms, valet, laundry, food, liquor, or telephone calls, to ledgers by using hotel computer systems.
- Transmits and receives messages, using telephones or telephone switchboards.
- Contacts Housekeeping or Maintenance staff when guests report problems.
- Reviews information/passes on log from previous shift, checks room rates, and discusses sell strategy with Supervisor.
- Places Service Assurance Call to all guests within 30 minutes of arrival.
High School Diploma or equivalent- Minimum of six months of related experience and/or training; or equivalent combination of education and experience.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to effectively communicate with correct English grammar skills including verbal and written communications.
- Must build and maintain excellent rapport with internal and external customers, team members, community, media, and shareholders.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
abouteureka.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, abouteureka.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, abouteureka.com is the ideal place to find your next job.