Job description

Coordinating with other departments to ensure that all customer requests are handled in a timely fashion

• Handling customer complaints and resolving issues that arise during each guest’s stay
• Assisting with the hiring process, including interviewing candidates and conducting background checks
• Handling reservations, and making arrangements for special services such as guest requests
• Managing the front desk staff to ensure that the lobby is staffed at all times while maintaining a friendly and welcoming atmosphere for guests
• Maintain records of all incoming and outgoing messages for all departments within the company
• Coordinate activities with other departments to ensure that all facilities are running smoothly and efficiently
• Maintaining accurate records of all financial transactions processed through the front desk
• Submitting invoices to corporate

Must have previous managerial and hospitality experience

Job Types: Full-time, Part-time

Pay: $40,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Atlantic Beach, NC 28512: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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