Front Desk Receptionist

Full Time
Owensboro, KY
Posted
Job description

JOB POSTING:

362

STATUS:

Full-time, 40 hours per week

DEPARTMENT:

Front Desk

SUPERVISOR:

Clinic Manager

LOCATION:

Owensboro, KY

EDUCATION/EXPERIENCE:

Applicant must possess excellent customer service, communication and computer skills, be detail-oriented and proven ability to multi-task. High school diploma or GED required. Minimum 2 years’ experience in a clinical setting preferred. Bilingual preferred (English/Spanish). On the job training provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet patients at each visit, hand out New Patient Paperwork or Kiosk for check-in
  • Check in/out patients, verify demographics and insurance information
  • Schedule appointments and call no-shows/cancellations for rescheduling
  • Input/scan patient information into electronic medical records system
  • End of day duties and reports, including daily deposits
  • Answer incoming phone calls
  • Monitor waiting rooms, keeping neat and orderly
  • Provide patients with support and guidance as needed
  • Assist with Call Center duties as needed
  • Other duties as assigned by supervisor – as they relate to Front Desk/Receptionist/Call Center departments

BENEFITS:

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Retirement

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