Job description
FRONT DESK RECEPTIONIST
Lancaster County area eye doctor is seeking a dynamic, compassionate Front Desk Receptionist to help our growing office welcome our patients. This position plays a key role in helping to manage interactions with patients and staff and organize vital functions needed to keep our schedule full.
JOB DUTIES:
Welcoming all patients and guests to the practice
Answering telephone, appointment confirmations and patient calls
Scheduling appointments and maintaining full appointment schedule
Maintaining efficient patient flow
Insurance pre-certifications and verifications
MUST HAVE QUALITIES:
Caring & friendly demeanor
Detail orientation
Multi-tasker and quick learner
Professional, thoughtful, and willing to go above and beyond to exceed our patient’s expectations
MUST HAVE SKILLS:
- Excellent phone and communication skills
- Proficient in social media
- Proficient in Microsoft Office suite
- Optical skills preferred but not a must
High school diploma or GED required; vocational or some college preferred. This is a full time position, compensated on an hourly basis.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Retirement plan
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Manheim, PA 17545: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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