Job description
We are currently seeking a Full time Front Desk Agent . Must be flexible to work weekends and holidays. Immediate opening.
- Your Schedule would be 5 Morning Shifts a week, including weekends.
Job duties include
- Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
- Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
- Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
- Ensure collections, including credit card and direct bill, are executed in accordance with company policies
- Maintain proper control over keys, safe deposits, and all company and guest property
- Ensure rates are optimized by monitoring competitor occupancy and rates
- Ensure that all required documentation is completed in a timely manner
- Properly quote daily rates and issues credits
- Perform other duties as assigned to support guest satisfaction
Please feel free to apply in person also.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Tampa, FL 33637: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Administrative experience: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
- Typing: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
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