Front Desk Representative

Full Time
New Brunswick, NJ 08901
Posted
Job description

Job description

Are you an experienced professional looking to join a company that will appreciate your talent and hard work? We are seeking a highly professional, personable and motivated Front Desk Representative to join our dynamic team.

Our Company

P3 Healthcare Management, LLC is a Management Services Organization that supports Plastic Surgery practices and Medispas around the country with staffing and administrative services. This position would support and be located at Plastic Surgery Arts of New Jersey & Medspa, one of New Jersey’s leading cosmetic & reconstructive centers and medspas with two locations in New Brunswick, NJ and Skillman, NJ.

Overview

This unique opportunity is for someone who portrays a professional image and enjoys both the traditional healthcare and the high-end customer experience in a well-recognized plastic surgery and medispa practice.

Responsibilities include:

  • Check patients in/out in a timely & professional manner
  • Timely and accurately enter or update the patient information in the practice management system, scan insurance cards/ID and any outside documents.
  • Check insurance eligibility, collect referrals if needed, collect co-pays and other fees, where applicable.
  • Answer phones in a timely and professional manner, direct calls to appropriate person, take messages and check voicemail messages.
  • Monitor physician schedules daily and communicate schedule changes, appointment issues and potential insurance issues.
  • Complete daily reporting, record keeping and reconciliation.
  • Solicit feedback on customer experience.
  • Other duties and general administrative tasks as needed.

Key Behavior / Attributes:

  • Presents a highly professional image
  • Team player
  • Customer oriented
  • Sales driven
  • Positive attitude
  • Ability to maintain confidentiality

Requirements:

  • 2-year degree required (4-year degree highly preferred)
  • 3+ years of relevant medical / surgical practice experience
  • 5+ years of customer service experience in an office or practice setting
  • Strong communication skills
  • Excellent sales & marketing skills
  • Neat, professional appearance
  • Proficient with computers and fax machines.
  • Experience with practice management software (ie EMA) and Microsoft Office Word and Excel.

Job Type: Full-time

Must be able to legally work in the US / Sponsorship not offered

Base compensation is competitive and commensurate with qualifications & experience but flexible for the right individual! If you feel you meet the requirements above and can be our new Front Desk Representative, we encourage you to apply today!

Benefits:

  • Medical
  • Paid time off
  • Bonus program

No phone calls please. Please submit your resume through Indeed for consideration. Thank you!

Job Type: Full-time

Salary: $23.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Medical terminology: 2 years (required)
  • Computer skills: 3 years (required)
  • 3+ years of relevant medical / surgical practice experience (required)
  • 5+ years of customer service experience in an office or practice setting (required)

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Plastic Surgery

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • New Brunswick, NJ 08901: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Associate (Required)

Experience:

  • Medical terminology: 2 years (Preferred)
  • Computer skills: 2 years (Preferred)
  • customer service in a practice or office: 5 years (Preferred)

Work Location: One location

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