Front Desk Sales Specialist

Full Time
San Diego, CA 92130
From $17 an hour
Posted
Job description

StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session.

Position:
The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro visits. The Sales Associate also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Responsibilities:

  • Assist the General Manager with the consultative sales process of lead generation, follow-up, and closing to obtain new members for the studio
  • Book and confirm stretch session appointments for clients
  • Manage the front desk to kindly greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and learning about an individual’s needs and wants
  • Maintain a positive level of personal sales production
  • Emphasize and educate on the objectives of the studio as a fitness and wellness provider
  • Present available services to current or prospective members
  • Execute lead management tasks daily to retain and obtain members
  • Book quality appointments to achieve monthly sales targets and follow-up with leads and missed intro sessions
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
  • Ensure the studio is clean and tidy
  • Other duties as assigned

Requirements:

  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group-assisted stretch and retail merchandise and products
  • Ability to learn and use the ClubReady software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in person, phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
  • Vaccination status required
  • Saturday shift required, closed on Sundays

Compensation & Perks:

  • Competitive compensation based on experience
  • Discounted memberships
  • Commission paid on sales, memberships and retail
  • Opportunity for a bonus based on performance
  • Huge opportunities for growth within the studios, including additional sales and management opportunities
  • Sales training included
  • Pay range $17-$25 with commissions

'Work Remotely No

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
The studios follow all CDC requirements and guidelines.

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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