Front Desk Supervisor

Full Time
New York, NY
Posted
Job description
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position… Position: Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

Liberty House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more. Minimum Qualifications: High school diploma or GED plus one year relevant experience working in a similar capacity in a social services setting. Supervisory experience required.

Must possess good interpersonal skills and basic computer knowledge. Certifications in security, CPR/First Aid, and Fire Safety (F-80), etc., also required, in accordance with regulatory mandates covering this program site. Front Desk Supervisor Principal Responsibilities: 1. Directs all front desk staff activities to ensure adherence to policy and procedures.

2. Ensure proper documentation of front desk activities. 3. Provide emergency assistance to residents as needed and supervise incident management system.

4. Monitor building safety. 5. Conduct rounds at residence as assigned.

6. Perform other related duties as requested. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

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