Job description

About us

Windward Animal Hospital is a small Animal Hospital in Johns Creek, GA. We specialize in exotic animal species and provide an enormous amount of medical services to rabbits. Our goal is to find the perfect person to take ownership of the front desk operations, answering the phones, booking appointments and greetings patients with a friendly welcome.

If your Superpower is to make patients feel appreciated & valued while dealing with stressful & potentially emotional situations involving all kinds of animals... We need you!

The successful candidate for this position will be responsible for creating a warm and inviting atmosphere for all customer interactions. This position requires a lot of patience, ability to process in a fast-paced environment, and discern what requires immediate attention quickly.

Responsibilities:

• Greet all clients by smiling and addressing them by name.
• Answer, screen, and transfer calls to the appropriate individuals in a timely, pleasant manner.
• Have a great deal of empathy.
• Help clients with their needs and questions.
• Answer questions and provide assistance via email or phone, or refer back to appropriate personnel when necessary.
• Provide the company's policies and procedures to clients; be familiar with the reception schedule and ensure that a receptionist is available at all times.
• Schedule Appointments
• Make follow-up call to check on patients status.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you live in the Alpharetta, Duluth or Cumming area?
• Do you have prior experience with working in an environment that deals directly with animals & their care?
• Are you looking for a long-term or short-term position?
• What prompted you to apply for this position?

Work Location: In person

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