Job description

As a General Manager, you’ll play an integral role in cultivating and maintaining the Restore culture. You’ll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.

Key Roles of a Restore General Manager

Sales & Marketing

• Drive store sales through membership, packages and retail opportunities while adhering to sales process and success metrics.
• Exceed top line goals while maintaining P&L targets by setting clear expectations for staff.
• Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
• Lead store team in service and product knowledge and motivate them to meet/exceed sales goals.
• Accept guidance and collaborate with your Area Manager to ensure optimal store performance and staff development.
• Manage local grassroots marketing initiatives through community events, partnerships, B2B, and word-of-mouth referrals.
• Ensure staff is engaging social media for the store through compelling posts.

Operations Management

• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to leadership and help oversee repairs.
• Ensure an exceptional store experience that engages and retains customers.
• Be flexible with your schedule – you will work hours based on business needs and store operating hours. This will include some weekends and holidays.
• Make timely and effective decisions regarding customer service issues.
• Report all safety and medical incidents through formal in-store communication and to the corporate team.

People Management

• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development and performance reviews in a timely manner.
• Partner with the corporate HR department in selecting, interviewing and developing high-performance employees during the recruiting process.
• Have regular meetings with store leadership team and staff to communicate store status through a comprehensive review of Sales, Operations, Equipment, Staffing, and Marketing/Events.
• Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
• Influence productivity of store staff through motivation, leveraging individual strengths and aligning the team on goals and expectations.
• Enforce store policies, procedures and productivity standards and formally document staff performance/behavior with the support of the HR Department.
• Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
• Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.

Company Culture

• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Lead and organize staff outings, professional development and member workshops that build on and enhance Restore’s mission, vision and values.

Job Types: Full-time, Part-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Austin, TX 78749: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your desired salary?

Work Location: In person

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